If you need a new user or phone set up, let iTel Support know. If you don't already know, you may want to look at how to Submit an iTel Support Ticket.
Typically when we set up a new user, we will need the following information:
- Are you ordering a new phone, using an existing one, or not using a phone at all?
- What is the Make and Model of the new phone? (See Determine the Make and Model of a Phone)
- What is the MAC address of the new phone? (See Determine the MAC Address of a Phone)
- What is the name of the new user?
- Would you like Voicemail-to-Email and/or Cell-Forwarding (Follow Me) enabled?
If so, provide email address and/or cell number of new user.
- Do you have a preferred extension number or should we just use the next available?