We have our own softphone app here. Other third-party ones are available, one example of a free one to try out is the X-Lite from Counterpath. (http://www.counterpath.com/x-lite.html)
Once you have a soft-phone installed, set up the account as follows.
- Click the "Softphone" menu from the top left-hand corner
- Select "Account Settings"
- Enter the following account settings (provided by iTel Support)
- User ID
- Password
- Domain
Hints
Leave the "Auth Name" field blank - put nothing there!
The rest of the settings can be left default.
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