About Transferring Calls
There are two types of transfers:
- A Blind Transfer passes the call directly to someone else
- An Assisted Transfer allows you to speak to the receiving party before transferring the call to them
If you are not using a Polycom phone, see Transfer a Call to Another User
Blind Transfer (Polycom)
- After receiving a call, press the transfer key
- Select Blind Transfer
- Dial the person to which you want to transfer and hit Dial
Assisted Transfer (Polycom)
- After receiving a call, press the transfer key
- Select Normal Transfer
- Dial the person to whom you wish to transfer and hit Dial. This puts the caller on hold
- Once you've spoken with the receiving party, hit transfer again to complete the transfer
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