Set Up Provisioning Server Address on a Polycom Phone

Using the Web Interface

  1. Access the phone's web interface.
  2. Hover over "Settings".
  3. Click "Provisioning Server" in the pop-up menu.
  4. Set "Server Type" to HTTP.
  5. Enter the HTTP address provided to you by iTel Support in the "Server Address" text box.
  6. Click "Save".

Using the Phone Interface

  1. Reboot your phone.
  2. Directly after powering up, the display will show "Loading Application" or "Starting Application".
  3. Press "Cancel".
  4. Select "Setup".
  5. Enter "456" for the password.
  6. On VVX models without a direction pad you will see a screen that describes the movement keys and you will need to select "Setup" again. If you do not have a VVX model without a direction pad you may proceed to the next step.
    • Headset button: Up
    • Speaker: Down
    • -: Left
    • +: Right
    • Mute: Select
  7. Select "Provisioning Server"
  8. Press "Edit" on "Server Type"
  9. Press right arrow until you see "HTTP" and press "Ok"
  10. Scroll down to "Server Address" and press "Edit"
  11. Enter the HTTP address supplied by iTel Support. Use the * key for a period, and # for a forward slash.
  12. Hit "Ok", then "Exit" twice, and then select the "Save & Reboot" option


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