Change Phone Features with the User Portal

Access the Phone Features Menu

  1. Log in to the User Portal
  2. Click "Phone Features" on the left-hand side menu

Available Features

Be sure to hit "Update" after making any changes here.

Call Waiting: Allow calls to flash on your phone's second line while you are on a call.

Do Not Disturb: Cause any calls to your extension to go your Busy Voicemail Greeting instead of ringing your phone.

Call Screening: Requires the caller to say their name and gives you the option to accept or reject the call.

Ringtimer: We recommend you leave this default. It determines how many seconds the extension rings before going to voicemail.

Call Forwarding: Set up where a call routes when the extension is busy or unavailable. An Unconditional forward happens in any case. We highly recommend using the Follow Me feature instead. (See Change Follow Me Settings).

Click here for more User-Portal-related articles


Have more questions? Submit a request