Chapter 6 - View Call Data Records with CDR Reports

Call Data Records (Also known as CDR) are records of all calls in and out of your system.

The CDR is found on the top menu under Reports.

Generate a CDR Report on Screen

  1. Narrow your search using the fields search onscreen
  2. Click Search

Your screen may look like either of the 2 versions below.

Version 1

Version 2

Export a CDR Report to CSV File (Comma Separated Value file that can be viewed using Excel)

<coming soon>

Next up, we have Chapter 7 - Sounds and Greetings

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