Chapter 6 - View Call Data Records with CDR Reports

Call Data Records (Also known as CDR) are records of all calls in and out of your system.

The CDR is found on the top menu under Reports.

Generate a CDR Report on Screen

  1. Narrow your search using the fields search onscreen
  2. Ensure the date is set to capture the data you are looking for.
  3. Ensure "Result Limit" is set to a number high enough to capture the data you are looking for.
  4. Click Search

You can also select "CSV File" and "Search" to download a report of the results.

Your screen may look like either of the 2 versions below.

Version 1

Version 2


Next up, we have Chapter 7 - Sounds and Greetings

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