Call Data Records (Also known as CDR) are records of all calls in and out of your system.
The CDR is found on the top menu under Reports.
Generate a CDR Report on Screen
- Narrow your search using the fields search onscreen
- Ensure the date is set to capture the data you are looking for.
- Ensure "Result Limit" is set to a number high enough to capture the data you are looking for.
- Click Search
You can also select "CSV File" and "Search" to download a report of the results.
Your screen may look like either of the 2 versions below.
Next up, we have Chapter 7 - Sounds and Greetings