Phone System Administration Guide
This section contains instructions for iTel's customers to log in to their PBX Phone System and manage it. To help you grasp an understanding of the system, I recommend reading the chapters of the guide in order. The other articles in this section can be referenced when needed.
- Chapter 0 - Gain Access to Your Phone System
- Chapter 1 - Call Flow
- Chapter 2 - The PBX Interface
- Chapter 3 - Inbound Routes - Add a Phone Number
- Chapter 4 - Applications
- Chapter 5 - Endpoints - Add an Extension
- Chapter 6 - View Call Data Records with CDR Reports
- Chapter 7 - Sounds and Greetings
- Chapter 8 - Music On Hold
- Chapter 9 - User Panel
- Digital Conference Rooms
- Interactive Voice Recordings (IVR or Auto-Attendant)
- Paging and Intercom
- Queues
- Ring Groups
- Time Conditions
- Time Groups
- Time Group Logic - Recurring Holidays