There are many applications the phone system can use, most of them accessible from the Applications menu.
Applications can be used as Destinations from Inbound Routes or other Applications.
The following (still in progress) are links to reference guides on the various applications:
- Announcements
- Call Flow Control
- Conferences
- Directory
- Extensions - Covered in Chapter 5
- Follow Me
- IVR
- Paging and Intercom
- Parking
- Queues
- Ring Groups
- Time Conditions
- Time Groups
The next chapter is Chapter 5 - Endpoints - Add an Extension
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