Inbound Routes are objects that allow you to specify where a phone number will terminate (End up).
Add a Phone Number
- Select Inbound Routes from the top menu
- Click Add Incoming Route from the list on the right-hand part of the screen
- Specify a Description - this is for your own organization purposes and doesn't affect how it works
- Enter the phone number (without dashes or spaces) in the DID Number field
- Specify the Music On Hold category, if applicable
- Select a Destination at the bottom of the screen (this could be an application of some kind, or an extension)
Next up, Chapter 4 - Applications
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