Upgrade Firmware on Aastra or Mitel

  1. Get the IP address of the phone from Settings > Status
  2. Log into the phone via your web browser (user: admin ; default pass: 22222)
  3. Click "Firmware Update" from the left menu
  4. Fill in the following fields:
    1. Filename is the model of the phone followed by ".st" (e.g. "6731i.st")
    2. Download Protocol is HTTP
    3. Server is p.itel.com
  5. Click the "Download Firmware" Button
Have more questions? Submit a request


  • Avatar

    Does this get the very latest up-to-date version/firmware?

  • Avatar

    HI Marc, great question. We only apply firmware after fully testing it in our lab environment. We try to test the latest versions as they come out and update them to our server. So you will usually get a few versions back.

  • Avatar

    It also asks for a path for the web recovery, what is it?

  • Avatar

    Excellent question - you may leave it blank in this case.